Solution for the quality control and maintenance of hotels.

Customer

Le Meridien RA

Software used

FileMaker

Location

El Vendrell, España

Project duration

2018-2019

Im3 solutions develops a tailor-made application

for the quality department of Le Meridien Ra.

“The tool has become an essential part of our day-to-day work to maintain the high standards required. We bring the reality of the hotel closer to all the staff”.

Le Meridien Ra is located in El Vendrell, on the Costa Daurada, 40 minutes from Barcelona, Le Méridien Ra Beach Hotel + Spa offers an ideal setting for exploring the Mediterranean coast. It offers a truly unique experience in each of its 144 elegant rooms and suites with a wide range of gastronomy in each of its restaurants and bars.

 

The mobile solution allows to simplify the quality control and maintenance of each area of Le Meridien Ra. From iPad and Filemaker Go daily control inspections related to Housekeeping are carried out, being meticulous to detail to ensure that customers when they arrive at their rooms everything meets the high quality standards required in a hotel that in 2016 was awarded by the prestigious international magazine National Geographic Traveler Russia as the best beach hotel in Spain 2016.

The work carried out by im3 solutions encompassed all phases: from the initial consultancy where the aim was to optimise processes and speed up data collection. Generating value to the Quality Department and allowing them to gain time to stop and analyse the data and make decisions.

 

Today, improvement work continues to be carried out, which the im3 solutions development team implements with agility with the aim of continuing to improve and offering new and better solutions to our clients.